1. What this policy covers
This Privacy Policy explains how MindPal handles information when you use its chat, voice, memory, account, and cloud-sync features. It applies to the MindPal website and the services made available through it.
MindPal is designed with two modes in mind: Local Mode, where a chat can remain in your browser, and Cloud Mode, where you choose to sign in and sync certain information across devices. The information handled can differ depending on the mode you use.
2. Information we handle
| Category | Examples | Why it is handled |
|---|---|---|
| Conversation content | Messages you type, AI replies, and chat context | To generate responses and maintain the conversation you asked MindPal to have. |
| Voice input | Audio or speech-derived text when you use voice features | To provide the voice interaction you initiate. |
| Memory information | Preferences, goals, facts, coping tools, and other context extracted from or added to your chats | To make future responses more useful when memory is enabled. |
| Account information | Name, email address, account identifier, and sign-in provider information | To authenticate you and provide cloud sync. |
| Settings and product signals | Language, appearance, selected mode, and usage settings | To apply the experience you choose and operate the service. |
| Safety-related context | Information shared in a conversation that may indicate an urgent safety concern | To apply MindPal’s safety response behavior in that conversation. |
3. How we use information
MindPal uses information to operate, secure, personalize, and improve the service. This includes generating AI responses, presenting relevant chat context, applying the language and response preferences you choose, maintaining optional memory, authenticating cloud users, synchronizing data you ask to sync, and responding to potential safety concerns.
MindPal does not sell personal information. We do not use your private conversation content to advertise to you.
4. Local and cloud storage
Local Mode
When you use MindPal without a cloud account, current chat state and selected preferences may be stored in your browser’s local storage. In this mode, MindPal does not create a cloud chat record for that local session. Clearing browser storage or using browser privacy controls can remove locally stored data.
Cloud Mode
When you sign in and enable cloud use, MindPal stores the information needed to sync your current chat history, memory, profile, and selected settings across devices. MindPal uses Firebase authentication for supported sign-in methods and cloud storage services for synchronized data. Your browser may also keep a local cache to make the experience responsive.
Memory is separate from chat history
MindPal treats durable memory separately from raw conversation history. A memory item can be a concise fact, preference, or pattern rather than a full chat transcript. Memory is used only to provide continuity in MindPal; you can review and manage it from the product’s memory controls.
5. Your choices and controls
You control whether to use a cloud account. Within MindPal, available controls include reviewing and editing profile information, managing memory entries, clearing chats and memory, signing out, and requesting account deletion through the Account settings.
- Manage memory: You can review, edit, pin, delete, or clear memory entries in the product.
- Manage chats: You can clear chat history through the available data controls.
- Delete your account: The Account area includes an account deletion flow intended to remove the cloud identity and synced data after confirmation.
- Use Local Mode: You may use MindPal without signing in when that mode is available.
7. Security and retention
MindPal uses reasonable technical and organizational measures intended to protect information. No online system can guarantee absolute security, so please use a unique password where you create an email-and-password account and protect access to your devices.
We retain information for as long as necessary to provide the service, meet legal obligations, resolve disputes, enforce agreements, or maintain security. Data you delete may remain in limited backup or security systems for a short period before it is removed through ordinary retention processes.
8. Children
MindPal is not intended for children under the minimum age required to consent to online services in their country. Do not use MindPal if you are below that age without a parent or legal guardian’s involvement where required by law.
9. Changes to this policy and contact
We may update this Privacy Policy as MindPal evolves or as legal requirements change. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice in the service.
For a privacy question or request, use the support or contact channel provided within the MindPal service. If MindPal publishes a dedicated privacy contact address, it will be listed here.